Get Social

FacebookTwitterInstagramPinterest

FacebookTwitterInstagramPinterest

Customer Care

SHIPPING

LOCAL SHIPPING

Shop now and enjoy FREE SHIPPING on registered mail!

 

REGION

TRANSACTION AMOUNT

COURIER

EST DAYS TAKEN TO REACH YOU

(Monday – Friday)

SHIPPING COSTS (SGD)

Singapore


Less than $100

 

 

Standard Shipping (without tracking number)

Between 3 to 5 days

Free

Registered Mail (with tracking number)

Between 3 to 5 days

Free

Express Mail

(with tracking number)

Between 1-2 days

$10

More than $100

Registered Mail

(with or without tracking number)

Between 3 to 5 days

FREE

There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout so the courier can reach you in any unforeseen circumstances.  

Orders will be dispatched via Sing Post. Please note that the weight limit for normal parcels is at 2kg. Orders which exceeds this weight limit will have to be sent via Speedpost instead. 

 

INTERNATIONAL SHIPPING

Enjoy FREE SHIPPING on Registered Mail!

 

REGION

TRANSACTION AMOUNT

SERVICE

EST DAYS TAKEN TO SHIP IN WORKING DAYS

(Monday – Friday)

SHIPPING COSTS (SGD)

All Other Countries

 

Less than $150

Standard Shipping (without tracking number)

Between 5 to 10 days

Free

Registered Shipping (with tracking number)

Between 7 to 12 days

Free

$150 - $250

 Standard Shipping

(without tracking number)

Between 5 to 10 days

FREE

Registered Shipping

(with tracking number)

Between 7 to 12 days

Free

More than $250

Registered Shipping

(with tracking number)

Between 7 to 12 days

FREE

 

RETURNS & EXCHANGES

ENJOY OUR EASY EXCHANGE AND RETURNS POLICIES!

Exchanges

Unhappy with the fit/colour of your purchased item? No worries! Exchange for another item from www.urbanslings.com from within fifteen (15) days of receipt of your order. (link to bottom of page)

 If the item is priced lower than your initial order, the remaining amount will be credited to you via the payment method used to place the order. If the item is priced above the initial order, you may top up the remaining amount via the payment method used to place the order. 

Returns

Urban Slings allows for full refund within ten (10) days of receipt of your order. (link to bottom of page)

Return your order with a copy of your package slip to:


10 Anson Road #18-17,

International Plaza

Singapore 079903

Optional: You could slip in a note as to why you would like to return your item. Urban Slings continually seeks to serve you better. 

You are highly recommended to mail the item via a mode of delivery that allows tracking. Urban Slings will not proceed with the return if the parcel does not reach us and Urban Slings is not liable for loss mails sent via unregistered mail.

Returns are provided for all items except Sale Merchandise. 

Returns will only be done for item(s) with its tag intact and are unworn, unwashed, unaltered and purchased directly from us. Items with deodarant stains or odour will not be exchangeable or returnable.  Requests for exchanges for articles that do not meet all mentioned conditions will be duly declined. 

Shipping fees for returns exchanges are borne by the customer. 

Determination of Date of Receipt:

The date of receipt is for returns and exchanges is determined as follows:

5 days after order is placed

If you have any questions or concerns please do not hesitate to contact us at hello@urbanslings.com or (+65) 8481 0047 Monday-Friday 10am-5pm and we will be happy to assist you.

Thank You!