Get Social

FacebookTwitterInstagramPinterest

FacebookTwitterInstagramPinterest

FAQ

Credits

Store Credits are used to reward members for shopping with Urban Slings. Store credits are earned with every purchase made. The number of credits earned with each product is displayed below its dollar worth. Credits can then be accumulated to offset future purchases. 

Learn more 

Store Credits are accumulated to offset future purchases. For every 100 Store Credits earned, customers may redeem $10.

Learn more 

Login and go to 'My Account'

Under Credit > View

Learn more 

Upon successful returns, store credits earned on the item will be deducted from the total 'My Credits' balance.

Learn more 

Store Credits earned on the item will be adjusted according to the credits assigned to the item in exchange. Your balance credits figure will be adjusted accordingly.

Learn more

Unfortunately you do not earn Store Credits on discounted or promotional items. The only exception is the first-time 10% off promo code discount.

Learn more 

Invitations

An email notification will be sent to you that your friend has signed up.

Learn more 

An email notification will be sent to you upon your friend's first purchase.

Learn more 

As soon as your friend makes a purchase, a email notification will be sent to you and 100 Store Credits will automatically be credited into your account.

Learn more 

Orders

Unfortunately you will not be able to change your order after it has been placed. You may however opt to for an exchange or a return and refund if you find the product to be unsatisfactory. 

Unfortunately you will not be able to cancel your order after it has been placed. You may however opt to for an exchange or a return and refund if you find the product to be unsatisfactory. 

Payments

Paypal, Bank Transfer and credit cards. 

If you do not have a paypal account, you may make purchases via bank transfers.